BRANIK Bamboo Chopping and Serving Boards
We are dedicated to delivering premium, long-lasting products that elevate your kitchen experience. Your chopping board is backed by a one-year limited warranty from the date of purchase, covering manufacturing defects in materials and workmanship when used and cared for under normal conditions.
What is Covered:
- Cracks or splits resulting from manufacturing defects.
- Warping beyond normal tolerances caused by faulty craftsmanship.
What is Not Covered:
- Normal wear and tear, including knife marks and surface discoloration.
- Damage including cracks, splits or warping resulting from misuse, neglect, improper cleaning, or exposure to extreme heat or moisture.
- Damage caused by alterations or repairs made by unauthorized parties.
Warranty Claim Process:
If you believe your chopping board has a manufacturing defect covered by this warranty, please follow these steps:
- Contact our customer support team on our website, using the warranty claim form and provide proof of purchase and a description of the issue.
- Provide photos or videos to help us assess the damage.
- Upon approval, we will repair or replace the product at our discretion.
Care Instructions:
To extend the life of your chopping board:
- Hand wash with mild soap and warm water; avoid soaking.
- Dry thoroughly after washing.
- Regularly oil wooden boards with food-grade mineral oil to prevent drying or cracking.