BRANIK Bamboo Chopping and Serving Boards

We are dedicated to delivering premium, long-lasting products that elevate your kitchen experience. Your chopping board is backed by a one-year limited warranty from the date of purchase, covering manufacturing defects in materials and workmanship when used and cared for under normal conditions.

What is Covered:

  • Cracks or splits resulting from manufacturing defects.
  • Warping beyond normal tolerances caused by faulty craftsmanship.

 What is Not Covered:

  • Normal wear and tear, including knife marks and surface discoloration.
  • Damage including cracks, splits or warping resulting from misuse, neglect, improper cleaning, or exposure to extreme heat or moisture.
  • Damage caused by alterations or repairs made by unauthorized parties.

  

Warranty Claim Process:

If you believe your chopping board has a manufacturing defect covered by this warranty, please follow these steps:

  1. Contact our customer support team on our website, using the warranty claim form and provide proof of purchase and a description of the issue.
  2. Provide photos or videos to help us assess the damage.
  3. Upon approval, we will repair or replace the product at our discretion.

 

Care Instructions:

To extend the life of your chopping board:

  • Hand wash with mild soap and warm water; avoid soaking.
  • Dry thoroughly after washing.
  • Regularly oil wooden boards with food-grade mineral oil to prevent drying or cracking.