At The Knife Store UK, your satisfaction is our priority, and we stand behind the quality of our products. If you're not completely satisfied, you can return your purchase within 30 days for a full refund, provided the item is unused and returned in its original packaging.

Eligibility for Returns:

• Items must be unused, in the same condition as received, and in their original packaging.
• A receipt or proof of purchase is required.
• Gift cards or vouchers are non-refundable.

Return Process:
Before returning an item, please contact our Customer Service team to initiate the process and receive further instructions. Returns sent without prior authorization may not be accepted.

Shipping Costs:

• Customers are responsible for return shipping costs, which are non-refundable.
• If a refund is issued, the cost of return shipping will be deducted from the refund amount.

Shipping Recommendations:

• For items valued over £75, we recommend using a trackable shipping service or purchasing shipping insurance to ensure the return reaches us safely.
• The time required for exchanges or refunds may vary depending on your location.

Important Note:
If 30 days have passed since your purchase, we regret that we cannot offer a refund or exchange.

We are committed to making your shopping experience with us seamless and risk-free. If you have any questions about our policy, feel free to contact us.

For more Warranty Information click HERE

To register your product click HERE